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Privacy Policy

Last updated: 05.02.2026

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TilleyInk is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a purchase from us.

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1. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Shipping and billing address

  • Order and purchase details

  • Account login information

  • IP address and basic website usage data

Payment details are processed securely by third-party payment providers (such as Apple Pay and card processors). We do not store or have access to your full payment card information.

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2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Deliver products to your address

  • Create and manage customer accounts

  • Communicate with you about orders or enquiries

  • Improve our website and services

  • Comply with legal obligations

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3. Sharing Your Information

We only share your information with trusted third parties where necessary, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and ecommerce platforms

These third parties only receive the information required to perform their services and are required to handle your data securely.

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4. International Shipping

As products may ship from the United States and the United Kingdom, your information may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

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5. Data Retention

We retain personal data only for as long as necessary to fulfil orders, comply with legal requirements, and manage customer accounts.

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6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

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7. Cookies

Our website uses cookies to ensure proper functionality and to analyse website traffic. You can manage or disable cookies through your browser settings.

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8. Data Security

We take reasonable steps to protect your personal information using appropriate technical and organisational measures. However, no online transmission is completely secure.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: Shoptilleyink@gmail.com

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